2016
First closed-door workshop for a Seoul multi-category retailer’s CRM pod.
About
Driftup Wavehub Studio began as late-night working sessions between CRM operators and media buyers who shared the same complaint: audience briefs drifted from catalog reality. We formalized those sessions into repeatable programs—still opinionated, still grounded in worksheets instead of hype.
First closed-door workshop for a Seoul multi-category retailer’s CRM pod.
Hybrid cohort format introduced with studio weeks in Yangcheon-gu.
Promotion Targeting Intensive adopted as mandatory pre-peak training for two partner orgs.
Hover cards reveal short bios—desktop only affordance; tap through to contact for full CV requests.
Program director
Sets cohort calendars and keeps curriculum tied to operational realities in Korean retail.
Lead instructor
Teaches promotion choreography with a media buyer’s eye for constraints.
Curriculum strategist
Designs cross-team facilitation flows and vocabulary alignment kits.
Student advisor
Helps participants pace assignments and unblock data access questions.
Admissions coordinator
Clarifies prerequisites, cohort fit, and scheduling for hybrid intensives.
Operations manager
Coordinates studios, materials, and vendor logistics across Seoul sessions.
Lead instructor
Focuses on shopper segmentation labs with catalog-backed examples.
Lead instructor
Owns catalog signal foundations and normalization playbooks.
Lead instructor
Bridges retail audience objects into media-safe brief language.
Program director
Guides seasonal programs with emphasis on calm governance.
Lead instructor
Specializes in PDP context tuning and module ordering rubrics.
Curriculum strategist
Maintains assessment rubrics and capstone review standards.
Student advisor
Supports async questions between live blocks and mentor matching.
Operations manager
Runs studio AV, print decks, and accessibility accommodations.
Admissions coordinator
Onboards teams and handles volume pricing conversations without checkout on-site.